Week
Topic
Reading Assignment*
Assignments Due
Class Conferences




1
Theories of Process Management


Course introduction
  • Early Process Concepts
  • Modern Process Management Theories
  • Total Quality Management Movement (TQM)
  • Six Sigma
  • Business Process Reengineering (BPR)
  • Comparing Business Process Reengineering (BPR), Total Quality
    Management (TQM), and Six Sigma




Chapter 1
Reading list links







2
Business Process Management

Exam 1 posted

  • Business Process Management (BPM) Concepts
  • Business Process Management (BPM) Principles
  • Business Process Management (BPM) Practices
  • The Value of Information Technology (IT)
  • Convergence of Process-Focused Management Practices
  • Process Management Lifecycle




Chapter 2
Reading list links







3
Overview of Business Process Management System

Exam 1 due
Team project overview
  • Key Capabilities of Business Process Management Systems (BPMS)
  • Introduction of the Process Layer
  • How Business Process Management Systems (BPMS) Can Benefit
    Business Process Reengineering (BPR) Initiatives
  • How Business Process Management (BPM) Can Benefit Quality Programs



Chapter 3
Reading list links


Week
Topic
Reading Assignment*
Assignments Due
Class Conferences
Data Integration Technology



4
  • Open Database Connectivity (ODBC)
  • Object Linking & Embedding Database (OLE DB)
  • Java Database Connectivity (JDBC)
  • Messaging-Based Integration Technology
  • Point-to-Point Messaging Process


Chapter 4
Reading list links





5
Messaging-Based Integration Technology




  • Point-to-point Messaging Process
  • Publish and Subscribe Messaging Process
  • Synchronous Messaging
  • Transactional Messaging
  • Message-Oriented Middleware Interoperability



Chapter 5
Reading list links







6
Workflow Technology

Exam 2 posted

  • Different Types of Workflows
  • Workflow Reference Model
Differences Between Workflow Management System (WfMS) and
Business Process Management System (BPMS)



Chapter 7
Reading list links






7
Different Types of BPMS




Chapter 8
Reading list links


  • Different Types of Business Process Management Systems
  • Data-Centric Integration Products
  • Application-Centric Integration Products
  • Process-Centric Integration Products
  • Future BPMS Developments Types of BPMS processes







8
Business Process Management Systems (BPMS) Standards

Exam 2 due

  • Development of Business Process Management System (BPMS) Standards
  • Overview of the Process Definition Standards
  • Comparing XML Process Definition Language (XPDL), Business
    Process Modeling Language (BPML), and Business Process Execution Language (BPEL)
  • Overview of Process Interaction Standards




Chapter 9
Reading list links






9
Business Process Management Implementation Methodology



Lessons from Business Process Reengineering (BPR)
Business Process Management (BPM) Implementation Methodology
Phase 1 Commit
Phase 2 Research
Phase 3 Analyze
Phase 4 Design
Phase 5 Implement
Phase 6 Support




Chapter 10
Reading list links


10
Team conference
Reading list links
Exam 3 posted
Group 1 presentations


11
Team conference
Reading list links
Exam 3 due
Group 2 presentations


12
Team conference


Group 3 presentations or Class Wrap up
*See Attached reading list for links to additional required reading and resources.


Supplemental (Required) Reading Links

Week 1:

¤ Changing Business for the Better: A Practical Guide to BPM. http://www.bitpipe.com/detail/RES/1146487080_457.html?src=ggbp15708b
¤ Taylor, F.W., 1911, The Principles of Scientific Management, reprinted (1967) W.W. Norton and Company, New York. http://melbecon.unimelb.edu.au/het/taylor/sciman.htm
¤ TQM article, http://en.wikipedia.org/wiki/TQM
¤ Six Sigma article, http://en.wikipedia.org/wiki/Six_sigma
¤ Resource – glossary, www.georgetown.edu/uis/ia/dw/GLOSSARY0816.html
¤ Resource – glossary, www.cbu.edu/~lschmitt/I351/glossary.htm
¤ Resource – glossary , www.olapreport.com/glossary.htm

Week 2:

¤ A Roadmap for BPM Software Selection, http://www.businessfinancemag.com/magazine/archives/article.html?articleID=14622&highlight=bpm
¤ The Business Performance Management Commitment, http://www.businessfinancemag.com/magazine/archives/article.html?articleID=13931

Week 3:

¤ BPM 101: BPM Primer, free course, http://www.bpmbasics.com/academy/bpm101.html?gclid=COTNru_X7IMCFQwxIgod-3zgIQ
¤ Resource – organization, http://bmi.omg.org/
¤ Real Time Process Improvement, http://www.boston-spin.org/slides/044-Sep2004-talk.pdf
¤ PROCESS IMPROVEMENT: A SERVICE COMPANY IMPERATIVE http://www.alliancedatasystems.com/downloads/Utilipoint_ProcessImprovement_WP.pdf



Supplemental (Required) Reading Links

Week 4:

¤ JDBC Basics article, http://www.onjava.com/pub/a/onjava/excerpt/javaentnut_2/index1.html
¤ Resource – ODBC, http://search.msdn.microsoft.com/search/results.aspx?qu=ole+db&View=msdn&st=b&c=4&s=1&swc=4
¤ Definition, http://www.webopedia.com/TERM/O/ODBC.html
¤ Resource – SQL definitions, http://www.google.com/search?hl=en&hs=PnX&lr=&client=firefox-a&rls=org.mozilla:en-US:official&oi=defmore&defl=en&q=define:SQL
¤ BPM – Efficiency – article, http://www.wallstreetandtech.com/showArticle.jhtml?articleID=174400045
¤ Messaging Patterns in Service-Oriented Architecture, Part 1 http://www.microsoft.com/architecture/library.aspx?pid=journal.2&id=msdn.microsoft.com/architecture/journal/default.aspx?pull=/library/en-us/dnmaj/html/aj2mpsoarch.asp

Week 5:

¤ Article MOM, http://dsonline.computer.org/portal/site/dsonline/menuitem.9ed3d9924aeb0dcd82ccc6716bbe36ec/index.jsp?&pName=dso_level1&path=dsonline/topics/middleware&file=intro_MOM.xml&xsl=article.xsl&
¤ Resource – glossary, http://www.integrationconsortium.org/page.php?page_id=38&parentId=7
¤ Universal Integration, Article, www.intersystems.com/ensemble/analysts/BIJmarch.pdf
¤ Article – Middleware Options, www.cw360ms.com/research/butler/middlewareoptions.pdf

Week 6:

¤ Article – Changing Business for the Better, http://whitepapers.techrepublic.com.com/whitepaper.aspx?&kw=object-oriented%2520programming&promo=300111&docid=165219
¤ Article - Remote Procedure Call, http://www.opengroup.org/public/pubs/catalog/c706.htm; read introduction and chapter 1
¤ Tutorial – mandatory, http://java.sun.com/docs/books/tutorial/java/concepts/index.html

Supplemental (Required) Reading Links

¤ Article - Workflow, BPM, and Java Technology: TS-7364, 2005, http://developers.sun.com/learning/javaoneonline/2005/coolstuff/TS-7364.html
¤ Resource – Object Management Group, http://www.omg.org/
¤ Resource Microsoft .Net - http://www.microsoft.com/net/default.mspx

Week 7:

¤ “An Introduction to Workflow Management Systems”, Center for Technology in Government, University at Albany/SUNY, Albany, NY 12203, CTG.MFA – 002, 1997. http://www.ctg.albany.edu/publications/reports/workflow_mgmt

¤ Hollingsworth, David, “The Workflow Reference Model”, Workflow Management Coalition, TC00-1003, Issue 1.1, 19-Jan-95. http://www.wfmc.org/standards/model.htm

Week 8:
¤ Article – BPMN, http://en.wikipedia.org/wiki/BPMN
¤ Resource – various standards, ebPML.org, ttp://www.ebpml.org/bpml.htm
¤ Resource – XPDL site, http://www.wfmc.org/standards/XPDL.htm, XPDL
¤ Resource XPDL document # WFMC-TC-1025, http://www.wfmc.org/standards/docs.htm#Interface_1
¤ XML-Based Workflow and Process Management Standards: XPDL, Wf-XML http://xml.coverpages.org/wf-xml.html
¤ Article - WF-XML and Interoperability, http://www.webtechniques.com/archives/2000/08/spitzer/

Week 9:
¤ Winkler, C. 2003. Early Riders. ComputerWorld. June 11, 2003. http://www.computerworld.com/softwaretopics/software/apps/story/0,10801,86683,00.html
¤ Schwartz, E. 2003. Is BAM a scam or a score? InfoWorld. July 3, 2003.
¤ Dori, D. 2002. Object-Process Methodology: A Holistic Systems Paradigm. Springer-Verlag. Berling.
¤ Article - The Current State of BPM, www.**bpm**g.org/Documents/BPMG_TechShowcase_London_2004.pdf